MEDICAL INSURANCE FORMS ENTRY (HIPPA, UB92 ETC)

There are increasing challenges to every industry today and so is with Health Care. In the face of these pressures, healthcare providers and hospitals constantly struggle with the task of providing quality care while dealing with day-to-day operational demands.

This vibrant, constantly varying world makes it essential for healthcare providers to find better ways of functioning. One way of doing this is by outsourcing all non-core work such as medical data entry services to a trusted vendor.

SENABI BPO is an expert in providing services in Medical Insurance Forms Entry. Our knowledge in medical billing and technology can helps our customers obtain a competitive edge where in they can focus on the core & critical aspects of their business and leave the back office operations for us to manage.

Form Process Outsourcing processes HCFA 1500, UB92, ADA & EOMB (Explanation of Medical Benefit) Lock Box Processing of forms by scanning/imaging these documents or accepting them from our clients via ftp and either Optical Character Recognition or manual double key & verify process. The use of our key-from image technology will allow us to route non-readable (Optical Character Recognition) forms to this system where we will double key from images any unrecognized data. The output data is formatted as electronic claims which are transmitted to our clients in an ASCII comma delimited, flat ASCII, HIPAA 837 X12, 835_4010 or NSF format (or any other format they might require) for processing.

Once the forms are scanned and OCR'd successfully they get assigned a control number and an image number which is indexed in the output file associated with that claim. The rejected pages are either re-scanned as images or re-routed to our exception key entry operators. While this is going on, the images that need to be corrected or key entered is opened on a verification station creating a split screen displaying the image on the right and the zoomed in zone on the left and key entry fields below with any unreadable characters displayed by highlighting it in yellow.

Once the batch is complete, and the image record is flagged as keyed, the automated job-flow process sends the batch through the output queue into a text file holding the job in an ASCII comma delimited format. Form Process Outsourcing generates a transmission report with the file which details each of the batches which were processed.